Frequently asked questions
Well @LearninZ our whole objective is to support our students to overcome their individual challenges. If you see, you dont pay anything when you buy the course you just show your interest to Enroll in the course. Thereafter our expert team of Growth Consellor calls you to understand your specific need and offer you a customized & personalized program that suits your budget.
One-to-One Session: Learninz offer 100% customer satisfaction gauranteed. For One-to-One course If any student wishes to discontinue with the course before the 2nd session post payment LearninZ will offer a REFUND (T&C Applicable) of the amount paid except the taxes or convenience fee applied(if any).
Batch/Group Session: The Refund option is not available for any group or batch class. In case any student could not attend a single session due to some emergency or other reason and there is any similar batch starting at a later date then the student can request for a batch change by paying a nominal charge. (T&C Applicable)
Yes you may request to change. In that case you would need to send a mail at email@example.com. Your respective Growth Conselors will then touchbase with you and the trainer and would try to solve the differences if any. If the problems persists we will be glad to change even the trainer. Trainer change is free of cost for first two requests. Any trainer change request from 3rd request is chargeable at a minimal charge.
Yes LearninZ will issue a digital certificate for any internal courses. For External courses or courses hosted by partnering companies or Institutes, they will follow their own policies.
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